Refund policy

Cancellations, Rescheduling & No-Shows

Client-Initiated Cancellations

  • Cancellations made 3 days or more before the scheduled service may qualify for:

    • One (1) reschedule or

    • A non-transferable studio credit valid for [6 months]

  • Cancellations made less than 3 days before the scheduled service are not eligible for refunds, credits, or rescheduling.

No-Shows

Failure to appear without written notice constitutes a no-show, and all payments are forfeited.

 

 

Weather-Specific Clause (Outdoor Shoots)

For sessions scheduled outdoors:

  • Weather determinations (rain, extreme heat/cold, storms, unsafe conditions) are made at the Photographer’s discretion

  • Photographer is not responsible for weather conditions beyond control

Weather Options:

If weather conditions are deemed unsafe or impractical:

  • Session may be rescheduled at no additional cost

  • OR a studio credit may be issued

Weather dissatisfaction alone does not constitute grounds for a refund.

 

 

Force Majeure (Acts Beyond Control)

Photographer shall not be liable for failure or delay caused by events beyond reasonable control, including but not limited to:

  • Severe weather or natural disasters

  • Government orders or venue closures

  • Illness or medical emergencies

  • Transportation or power failures

  • Acts of God or civil emergencies

In such cases, Photographer may reschedule services or issue a studio credit. Refunds are not guaranteed unless services cannot be performed at all.

Chargebacks & Dispute Resolution

Client agrees to contact Photographer first to resolve any concerns.

In the event of a chargeback or payment dispute, Photographer may submit:

  • This Agreement

  • Checkout acknowledgements

  • Booking confirmations

  • Delivery records

  • Email or written communications

Unauthorized chargebacks may result in:

  • Termination of services

  • Revocation of image usage rights

  • Refusal of future bookings

  • Legal action if necessary

Artistic Style & Satisfaction

Client acknowledges that photography is a creative service.

Disputes based on artistic style, composition, lighting, editing, or subjective preferences do not qualify for refunds once services are rendered or products delivered.

 

 

Limitation of Liability

Photographer’s liability for any claim shall not exceed the total amount paid by Client.

Photographer is not liable for indirect, incidental, or consequential damages.